Customer Service Professional for Global Business Services

1 tydzień temu


Gdańsk, Pomerania, Polska Swarovski Pełny etat

Swarovski, a renowned crystal-based products manufacturer, seeks a highly skilled Customer Service Professional to join its Global Business Services hub in Gdansk, Poland. This rewarding role offers an exceptional opportunity to work in a diverse team that is pushing boundaries.

As a Customer Service Professional, you will be responsible for delivering high-quality and consistent customer service, resolving queries and complaints by understanding consumer needs, and ensuring accurate data input in all systems. You will also build sustainable relationships of trust through open and interactive communication.

To succeed in this role, you will need fluency in English (speaking and writing), experience in Customer Service, preferably in a multicultural environment, and advanced computer skills (MS Office). Knowledge of SAP would be an asset.

We offer a competitive salary range of approximately €32,000 - €45,000 per year, private medical coverage, life insurance, employee assistance program, myBenefit program, employee social fund, recognition awards, Swarovski products discounts, learning and development programs, and volunteering leave.

About Swarovski: Founded in 1895 in Austria, the company designs, manufactures, and sells the world's finest crystal, gemstones, Swarovski Created Diamonds, and zirconia, jewelry, and accessories. With a global reach of around 140 countries and over 18,000 employees, we are committed to sustainability measures across the value chain and champion diversity, inclusion, and self-expression.



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