Customer Service Representative with Czech
1 dzień temu
We are seeking a highly skilled Customer Service Specialist with Czech language proficiency to join our team at Antal Sp. z o.o. in Krakow. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving their queries, and ensuring their satisfaction.
Key Responsibilities:- Manage customer inquiries and interactions via phone, email, or chat
- Respond to customer queries related to products, services, and promotions
- Process customer requests and update data in our database
- Document customer interactions in our ticket system
- Collaborate with internal teams to resolve customer issues
- Czech language at C1 level is a must, together with English at minimum B2 level
- Excellent knowledge of an additional European language on full professional proficiency
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and meet deadlines
- Hybrid work model with 3 days from office
- Private medical care in LuxMed Group
- MyBenefit Cafeteria Platform with Multisport card available
- Group Life Insurance after the probation period
- Additional day off for your Birthday
- Additional two days off per year for voluntary activities of your choice
- Employee discount for high-quality Amway products
- Annual Bonus depending on the yearly company and individual performance
- Various portfolio of internal&external trainings: professional certifications, access to the e-learning platform
- Possibility of growth inside of organization
- International team environment
- Relocation package for candidates outside Poland
- Numerous company events and office initiatives
- Family atmosphere with no formal dress code
- Attractive office location in the heart of Krakow
Check out other interesting jobs on: https://en.antal.pl/candidates
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