Logistics Operations Coordinator
2 dni temu
We are seeking a dedicated professional to join our GIX Pod team as a Track and Trace/Customer Service Representative. This role combines customer service excellence with logistics operations support, requiring a strong ability to multitask and work efficiently across various software platforms.
Key Responsibilities:
- Set up new shipper and receiver profiles, ensuring accurate and efficient logistics operations.
- Provide exceptional customer service, responding to inquiries and resolving issues in a timely and professional manner.
- Build and schedule loads, utilizing logistics software and load board management to optimize operations.
- Track shipments and manage load boards, ensuring seamless logistics operations and timely delivery.
- Handle POD (Proof of Delivery) and document recoupment, maintaining accurate records and resolving any discrepancies.
- Offer general operations support, working closely with colleagues to ensure efficient and effective logistics operations.
Working Conditions:
- Work schedule: Monday to Friday, 8 am to 5 pm (CST time).
- Competitive salary in USD.
- Office mode of work.
- 10+ business days of paid time off.
- Team building and corporate events.
- Equipment provided.
- A supportive team.
Requirements:
- Strong customer service skills, with the ability to respond to inquiries and resolve issues in a timely and professional manner.
- Advanced English level, with excellent communication skills and the ability to work closely with colleagues.
- Proficiency in logistics software and load board management, with the ability to multitask efficiently.
- Ability to work in a fast-paced environment, with a strong attention to detail and ability to handle multiple tasks simultaneously.
- Previous experience in logistics or transportation industry, with familiarity with tracking systems and load scheduling.
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