Logistics Operations Coordinator

2 dni temu


Wrocław, Województwo dolnośląskie, Polska Zelh Pełny etat
Track and Trace/Customer Service Representative GIX Pod

We are seeking a dedicated professional to join our GIX Pod team as a Track and Trace/Customer Service Representative. This role combines customer service excellence with logistics operations support, requiring a strong ability to multitask and work efficiently across various software platforms.

Key Responsibilities:

  • Set up new shipper and receiver profiles, ensuring accurate and efficient logistics operations.
  • Provide exceptional customer service, responding to inquiries and resolving issues in a timely and professional manner.
  • Build and schedule loads, utilizing logistics software and load board management to optimize operations.
  • Track shipments and manage load boards, ensuring seamless logistics operations and timely delivery.
  • Handle POD (Proof of Delivery) and document recoupment, maintaining accurate records and resolving any discrepancies.
  • Offer general operations support, working closely with colleagues to ensure efficient and effective logistics operations.

Working Conditions:

  • Work schedule: Monday to Friday, 8 am to 5 pm (CST time).
  • Competitive salary in USD.
  • Office mode of work.
  • 10+ business days of paid time off.
  • Team building and corporate events.
  • Equipment provided.
  • A supportive team.

Requirements:

  • Strong customer service skills, with the ability to respond to inquiries and resolve issues in a timely and professional manner.
  • Advanced English level, with excellent communication skills and the ability to work closely with colleagues.
  • Proficiency in logistics software and load board management, with the ability to multitask efficiently.
  • Ability to work in a fast-paced environment, with a strong attention to detail and ability to handle multiple tasks simultaneously.
  • Previous experience in logistics or transportation industry, with familiarity with tracking systems and load scheduling.


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