Customer Service Representative
6 dni temu
About the Role:
Capita is seeking a highly skilled and experienced customer service representative to join our team in Krakow. As a customer service representative, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded.
Key Responsibilities:
- Provide customer service to clients via phone, email, and chat in Danish and English.
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Work collaboratively with internal teams to provide a seamless customer experience.
- Stay up-to-date with product and service information to provide accurate and informed responses to customers.
- Meet and exceed customer satisfaction targets.
Requirements:
- C2 proficiency in Danish and C1 proficiency in English.
- Proactive and empathetic approach, able to support premium clients.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Experience in customer service, preferably in the automotive industry.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for career advancement and professional growth.
- Collaborative and dynamic work environment.
- Chance to work with a leading business services provider.
How to Apply:
Apply now and take the first step towards a rewarding career with Capita. We look forward to hearing from you
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