Customer Service Representative
4 tygodni temu
As a Customer Service Representative at Antal Sp. z o.o., you will be responsible for delivering exceptional customer experiences across our platforms and products. Your key responsibilities will include:
- Providing timely and effective support to clients via various channels, including phone, email, online chat, and social media.
- Solving customer complaints and issues in accordance with company policies and procedures.
- Reporting and auditing client profiles to ensure accurate and up-to-date information.
Requirements for this role include:
- Fluent English language skills (C1 level) in both written and spoken communication.
- Proficiency in one or more additional languages, such as Dutch, German, French, Italian, or Spanish.
- Strong customer orientation and ability to handle complaints in a professional manner.
- Previous experience in customer service is highly valued but not required.
As a valued member of our team, you will enjoy a range of benefits, including:
- Private medical care and well-being support.
- Access to our cafeteria platform and life insurance.
- Additional day off to celebrate your birthday.
For more information about our company and job opportunities, please visit our website at https://en.antal.pl/candidates.
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