Customer Service Representative with German Language Skills
24 godzin temu
Antal Sp. z o.o. is seeking a Customer Service Representative with German language skills to join our team.
As a Customer Service Representative, you will be responsible for providing top-notch customer service to our clients, resolving issues, and answering inquiries in a timely and professional manner.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat
- Provide travel consultancy through our system
- Assist travelers during unexpected travel difficulties
- Handle customer complaints and resolve issues
- Introduce process improvements to enhance customer experience
Requirements:
- Minimum 1 year of experience in customer service
- Fluent knowledge of German (C1 level)
- English language skills (B2 level)
- Excellent interpersonal and communication skills
- Strong organizational and time management skills
What We Offer:
- Home office equipment reimbursement
- Annual financial bonus
- Private medical cover for you and your family/partner
- Multikafeteria system (choose from vouchers, multisport cards, etc.)
- Life insurance
- Career-focused technical and leadership training
- Additional days off
Check out other interesting job opportunities on our website: https://en.antal.pl/candidates
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