Customer Service Representative with German Language Skills

3 tygodni temu


Kraków, Lesser Poland Randstad Polska Pełny etat

Grow Your Career in Customer Service

We invite you to explore an exciting opportunity to work with our international client as a Customer Service Agent with German language skills. This role offers a chance to gain experience in customer service, develop your skills, and take on new challenges.

What We Offer

  • Competitive Salary up to 9,900 PLN gross
  • Relocation Package
  • Employment Contract
  • Benefits including multisport card or multicafeteria benefit systems, private medical care, group insurance, and a day to volunteer
  • International Work Environment
  • Work-Life Balance
  • Employee Assistance Program

Your Tasks

  • Supporting customers through different channels (inbound calls and messages)
  • Analysing and solving customer queries
  • Sharing information on administrative and technical requests (products, invoices, etc.)
  • Making changes to the system
  • Forwarding faults or calls to other departments

What We Expect

  • Knowledge of the German language at least C1
  • Knowledge of the English language at least B1/B2
  • Willingness to work in shifts
  • Customer-oriented attitude
  • Excellent organisational and communication skills
  • Good knowledge of MS Office

Employment Agency Entry Number 47

This job offer is intended for people over 18 years of age



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