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Operations Manager with German Fluency

2 tygodni temu


Warszawa, Mazovia, Polska TN Poland Pełny etat
Join Our Team

We are looking for a talented B2C Engagement Center Operations Manager with German to lead our operations team.

Main Tasks and Responsibilities
  • Manage day-to-day operations, focusing on efficient process implementation and employee development.
  • Liaise with various stakeholders to ensure smooth communication and goal achievement.
  • Analyze data to inform strategic decisions and identify areas for improvement.
  • Cultivate a positive work environment that fosters teamwork and innovation.
  • Collaborate with cross-functional teams to drive business results.
Essential Requirements
  • Proven leadership experience in call centers or related fields.
  • Expertise in Microsoft Office and flow chart design.
  • Strong organizational skills with a focus on delivering KPIs.
  • Adaptability and resilience in fast-paced environments.