Customer Service Associate

3 tygodni temu

Kraków, Lesser Poland Majorel Poland Global Pełny etat
Customer Service Associate Role

We are seeking a highly skilled Customer Service Associate to join our team in Krakow, Poland. As a Customer Service Associate, you will play a crucial role in providing top-notch support to our clients and customers.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues promptly and efficiently.
  • Provide support via multiple channels, including calls, emails, and tickets.
  • Maintain a high level of professionalism and customer service excellence at all times.
  • Collaborate with internal teams to address customer needs and escalate complex issues as necessary.
  • Keep accurate records of customer interactions and transactions.
  • Stay up-to-date on product and service offerings to effectively assist customers.

Requirements:

  • Fluent in English and Swedish.
  • Excellent communication skills, both verbal and written.
  • Strong problem-solving abilities and attention to detail.
  • Customer-focused mindset with a passion for delivering exceptional service.
  • Ability to work effectively in a fast-paced and dynamic environment.
  • Prior experience in customer support or a related field is preferred but not required.

We offer a dynamic work environment, opportunities for growth and development, and a competitive compensation package. If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

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