Customer Service Associate
9 godzin temu
As a Customer Service Associate, you will play a crucial role in delivering exceptional support to our clients and customers. Your primary responsibility will be to handle customer inquiries and resolve issues through various channels, including calls, emails, and tickets. Additionally, you will have the opportunity to expand your skillset by supporting customers via chat and other emerging channels in the future.
Key Responsibilities- Respond to customer inquiries and resolve issues promptly and efficiently.
- Provide support via multiple channels, including calls, emails, and tickets.
- Maintain a high level of professionalism and customer service excellence at all times.
- Collaborate with internal teams to address customer needs and escalate complex issues as necessary.
- Keep accurate records of customer interactions and transactions.
- Stay up-to-date on product and service offerings to effectively assist customers.
- Fluent in English and Norwegian.
- Excellent communication skills, both verbal and written.
- Strong problem-solving abilities and attention to detail.
- Customer-focused mindset with a passion for delivering exceptional service.
- Ability to work effectively in a fast-paced and dynamic environment.
- Prior experience in customer support or a related field is preferred but not required.
Majorel Poland Global is a leading provider of innovative payment solutions and financial services. We empower businesses and consumers alike to thrive in an increasingly digital world. Our diverse team of talented professionals is dedicated to delivering cutting-edge solutions and exceptional customer experiences, driving growth and success for our clients and partners across the globe.
We are committed to creating a workplace that is inclusive, diverse, and supportive. Our team members are passionate about delivering exceptional service and are dedicated to making a positive impact in the communities we serve.
Apply now and become part of a dynamic team dedicated to shaping the future of payments and financial services.
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