Customer Service Representative

2 tygodni temu


Kraków, Lesser Poland Majorel Poland Global Pełny etat

Customer Service Associate Role

We are seeking a highly skilled Customer Service Associate to join our team at Majorel Poland Global. As a Customer Service Associate, you will play a crucial role in providing top-notch support to our clients and customers.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues promptly and efficiently.
  • Provide support via multiple channels, including calls, emails, and tickets.
  • Maintain a high level of professionalism and customer service excellence at all times.
  • Collaborate with internal teams to address customer needs and escalate complex issues as necessary.
  • Keep accurate records of customer interactions and transactions.
  • Stay up-to-date on product and service offerings to effectively assist customers.

Requirements:

  • Fluent in English and German.
  • Excellent communication skills, both verbal and written.
  • Strong problem-solving abilities and attention to detail.
  • Customer-focused mindset with a passion for delivering exceptional service.
  • Ability to work effectively in a fast-paced and dynamic environment.
  • Prior experience in customer support or a related field is preferred but not required.

About Us:

Majorel Poland Global is a leading provider of innovative payment solutions and financial services. We empower businesses and consumers alike to thrive in an increasingly digital world. Our diverse team of talented professionals is dedicated to delivering cutting-edge solutions and exceptional customer experiences, driving growth and success for our clients and partners across the globe.

What We Offer:

We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package. If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.



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