Regulatory Services Coordinator
4 tygodni temu
McCormick Regulatory Services Role Overview
At McCormick & Company, Inc., we are seeking a highly skilled Regulatory Services Coordinator to join our team. As a key member of our Regulatory Services team, you will play a critical role in ensuring the smooth operation of our regulatory processes.
Main Responsibilities
- Manage the McCormick Regulatory Services Mailbox, monitoring all incoming emails, maintaining email categorization, and placing emails in appropriate folders.
- Assign requests to the appropriate TSS department by creating ServiceNow tickets or sending emails to other McCormick departments.
- Manage In-Out requests for Standard McCormick Documentation as per agreed SLAs.
- Oversee the Bundle & Send process for completed multitask requests as per agreed SLAs.
- Coordinate the McCormick Regulatory Services Daily Meeting and prioritize work based on Business Partners' feedback.
- Manage proactive and reactive communication with internal and external customers regarding expected delivery timelines and ticket tracking numbers.
Candidate Profile
- Technical Education Diploma in Food Science or a related field.
- Internship experience in the Food Industry, Customer Service, or a similar area.
- Strong analytical skills.
- Organized, methodical, and detail-oriented with the ability to multitask.
- Able to prioritize and manage time effectively.
- Proactive and flexible approach.
- Excellent oral and written communication skills.
- Ability to work effectively across business functions and as part of a team.
- Ability to support project-related activities.
- Critical thinking and problem-solving skills.
- Fluent English language skills.
- Intermediate level of computer literacy, with proficiency in Excel, SAP, Outlook, and ServiceNow.
- Ability to work in a 2-shift pattern.
About McCormick & Company, Inc.
We are a global leader in flavor, with a legacy based on our 'Power of People' principle. This principle fosters a dedicated workforce, requiring a culture of respect, recognition, inclusion, and collaboration based on the highest ethical values.
Equal Opportunities Employer
Mccormick & Company, Inc. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
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