Operations Coordinator
3 dni temu
We are seeking an experienced Operations Coordinator to join our Global Regulatory Services team at McCormick & Company, Inc.
About the RoleThis is a full-time position that will be based in Łódź, Poland.
The successful candidate will work on a 12-month contract and will be responsible for managing the day-to-day activities of the regulatory services mailbox, ensuring timely responses to customer inquiries and requests.
Key Responsibilities- Manage the flow of incoming emails, maintaining accurate categorization and placement in relevant folders.
- Create ServiceNow tickets or email internal teams as necessary to facilitate requests.
- Coordinate In-Out requests for Standard McCormick Documentation, adhering to agreed-upon SLAs.
- Oversee Bundle & Send process for completed multitask requests, meeting SLA expectations.
- Facilitate daily meetings with Business Partners, prioritizing tasks based on their feedback and proactively communicating updates and changes.
- Maintain a Daily Activities Tracker, documenting all incoming requests, completion dates, and Service Now Ticket Numbers.
- Ensure effective communication with customers regarding expected delivery timelines and ticket tracking numbers, anticipating and addressing potential delays.
- Degree in Food Science or related field.
- Relevant internship experience in the food industry, customer service, or similar areas.
- Strong analytical skills.
- Methodical, detail-oriented, and able to multitask effectively.
- Prioritize tasks efficiently, manage time well, and demonstrate a proactive approach.
- Excellent written and verbal communication skills.
- Capacity to collaborate across business functions and work effectively as part of a team.
- Support projects-related activities.
- Critical thinking and problem-solving skills.
- Fluent English language proficiency.
- Intermediate-level computer literacy, specifically Excel, SAP, Outlook, and ServiceNow (desired).
- Able to work in a 2-shift pattern, with flexible start times between 7:00 AM and 10:00 AM or 2:00 PM.
Mccormick is a global leader in flavour. Founded in Baltimore, MD in 1889 by Willoughby McCormick, we operate in nearly 60 locations across 25 countries and 170 markets worldwide.
We have over a 100-year legacy based on our 'Power of People' principle, fostering a dedicated workforce through respect, recognition, inclusion, and collaboration.
We embrace diversity and equal opportunity employment, ensuring all qualified applicants receive consideration for employment without regard to sex, gender identity, sexual orientation, race, colour, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
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