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1 dzień temu
We are seeking a highly skilled Members Support Specialist to join our dedicated team in Gdansk. As a key member of our support team, you will be responsible for providing timely and effective front-line and operational support to our 8000+ farmer owners in 7 European countries.
Key Responsibilities- Proactively handle farmers' inquiries on a daily basis, ensuring high-quality, accurate, and timely support.
- Maintain master data and monitor milk quality results.
- Collaborate with other departments and external partners to ensure seamless support.
- Verify documentation based on established guidelines and standards.
- Support the administration of quality assurance programs related to sustainable farming practices.
- Contribute to the development of our knowledge library by creating informative guides and resources for farmers.
- Handle ad hoc tasks on a daily basis to address any immediate needs or requests from farmers.
- A high level of English proficiency.
- A very good command of the Dutch language (min. B2).
- At least a bachelor's degree.
- Ability to manage complexity, prioritize tasks effectively, and maintain an enthusiastic can-do attitude.
- Excellent communication skills and attention to detail.
- Ability to adapt to different styles to suit different audiences.
- Experience in dealing with documentation and customer service is a plus.
- Flexible working time and home office work possibility.
- Language bonus and trainings with experts.
- Development programs and financial support for education.
- Medical care, life insurance, and additional benefits.
- Scandinavian working style and no dress code.
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