Dutch Speaking Support Specialist

1 dzień temu


Gdańsk, Pomerania, Polska Arla foods Pełny etat
About the Job

We are seeking a highly skilled Members Support Specialist to join our dedicated team in Gdansk. As a key member of our support team, you will be responsible for providing timely and effective front-line and operational support to our 8000+ farmer owners in 7 European countries.

Key Responsibilities
  • Proactively handle farmers' inquiries on a daily basis, ensuring high-quality, accurate, and timely support.
  • Maintain master data and monitor milk quality results.
  • Collaborate with other departments and external partners to ensure seamless support.
  • Verify documentation based on established guidelines and standards.
  • Support the administration of quality assurance programs related to sustainable farming practices.
  • Contribute to the development of our knowledge library by creating informative guides and resources for farmers.
  • Handle ad hoc tasks on a daily basis to address any immediate needs or requests from farmers.
Requirements
  • A high level of English proficiency.
  • A very good command of the Dutch language (min. B2).
  • At least a bachelor's degree.
  • Ability to manage complexity, prioritize tasks effectively, and maintain an enthusiastic can-do attitude.
  • Excellent communication skills and attention to detail.
  • Ability to adapt to different styles to suit different audiences.
  • Experience in dealing with documentation and customer service is a plus.
What We Offer
  • Flexible working time and home office work possibility.
  • Language bonus and trainings with experts.
  • Development programs and financial support for education.
  • Medical care, life insurance, and additional benefits.
  • Scandinavian working style and no dress code.


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