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Dutch Speaking Support Specialist

1 miesiąc temu


Gdańsk, Pomerania, Polska Arla foods Pełny etat

About the role

We are seeking a highly skilled Members Support Specialist to join our dedicated team in Gdansk. As a key member of our support team, you will be responsible for providing timely and effective front-line and operational support to our 8000+ farmer owners in 7 European countries.

Your key responsibilities will include:

  • Proactively handling farmers' inquiries on a daily basis, ensuring high-quality, accurate, and timely support.
  • Maintaining master data and monitoring milk quality results.
  • Collaborating with other departments and external partners to ensure seamless support.
  • Verifying documentation based on established guidelines and standards.
  • Supporting the administration of quality assurance programs related to sustainable farming practices.
  • Building strong relationships with local teams and farmers, fostering a cooperative and supportive environment.
  • Contributing to the development of our knowledge library by creating informative guides and resources for farmers.
  • Handling ad hoc tasks on a daily basis to address any immediate needs or requests from farmers.

What we offer

  • Flexible working time and home office work possibility.
  • Language bonus and trainings with experts.
  • Development programs and financial support for education.
  • Medical care and life insurance.
  • Additional benefits like gym card, vouchers, travel points, and cinema tickets.
  • Scandinavian working style and no dress code.
  • Home kit and relocation allowance.
  • Referral program for employees and Employee Assistance Program.
  • Support for healthy lifestyle and additional holiday depending on length of employment.

Our office space

  • Modern office space with beautiful view and high standard furniture.
  • Chill-out rooms with X-box, pool table, board games, football table, and swing.