Dutch Speaking Support Specialist

2 tygodni temu


Gdańsk, Pomerania, Polska Arla foods Pełny etat

About the role

The Members Support Specialist will be part of a dedicated team in Gdansk, responsible for providing timely and effective front-line and operational support to our 8000+ farmer owners in 7 European countries.

Key responsibilities include:

  • Proactively handle farmers' inquiries on a daily basis, ensuring high-quality, accurate, and timely support.
  • Maintain master data and monitor milk quality results.
  • Collaborate with other departments and external partners to ensure seamless support.
  • Verify documentation based on established guidelines and standards.
  • Support the administration of quality assurance programs related to sustainable farming practices.
  • Contribute to the development of our knowledge library by creating informative guides and resources for farmers.
  • Handle ad hoc tasks on a daily basis to address any immediate needs or requests from farmers.

About you

We are looking for someone with:

  • A high level of English and a very good command of the Dutch language (min. B2).
  • At least a bachelor's degree.
  • Ability to manage complexity, prioritise tasks effectively, and have an enthusiastic can-do attitude.
  • Excellent communication skills and attention to detail.
  • Ability to adapt to different styles to suit different audiences.
  • Experience in dealing with documentation and customer service would be an advantage.

About us

Arla Foods is a leading dairy company with a strong commitment to sustainability and customer satisfaction. We offer a range of benefits, including flexible working time, language bonus, trainings, and development programs.

Relocation allowance and home kit are also provided. We are a Scandinavian company with a no-dress-code policy and a modern office space with a beautiful view.

Our team is passionate about innovation, teamwork, and excellence. We believe in supporting our employees' healthy lifestyle and offer additional benefits like gym cards, vouchers, and travel points.



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