Dairy Support Specialist
2 tygodni temu
We are seeking a highly skilled Dairy Support Specialist to join our team in Gdansk, Poland. As a key member of our dedicated support team, you will be responsible for providing timely and effective front-line support to our 8000+ farmer owners across 7 European countries.
Main Responsibilities:
- Proactively handle farmers' inquiries, ensuring high-quality, accurate, and timely support.
- Maintain accurate and up-to-date master data.
- Monitor milk quality results and collaborate with other departments and external partners.
- Verify documentation based on established guidelines and standards.
- Support the administration of quality assurance programs related to sustainable farming practices.
- Collaborate with local teams to establish strong relationships and build trust with our farmers.
- Contribute to the development of our knowledge library by creating informative guides and resources for farmers.
- Perform ad-hoc tasks to address immediate needs or requests from farmers.
Requirements:
- High level of English language proficiency.
- Very good command of the Dutch language (min. B2).
- At least a bachelor's degree.
- Ability to manage complexity and prioritize tasks effectively.
- Excellent communication skills.
- Ability to adapt to different styles to suit different audiences.
- Experience in dealing with documentation and customer service is a plus.
What We Offer:
- Flexible working time and home office work possibility.
- Language bonus.
- Trainings with experts and professional induction.
- Development programs and financial support for education.
- Medical care and life insurance.
Work Environment:
- Modern office space with high standard furniture.
- Chill-out rooms with Xbox, pool table, and board games.
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