Multilingual Service Representative

2 dni temu


Warszawa, Mazovia, Polska Cpl Healthcare Pełny etat

As a Multilingual Service Representative, you will be the face of our company, providing exceptional customer support and services to our clients. Your primary responsibility will be to deliver top-tier support to both B2B and B2C clients via phone, email, and chat.

You will be responsible for managing inquiries related to contracts, billing, and technical issues efficiently, while ensuring a seamless customer experience. This includes processing customer complaints with professionalism and empathy.

To excel in this position, you must have strong communication skills, a service-oriented mindset, and basic administrative and technical knowledge. Additionally, fluency in Swedish or Norwegian (C1 level) and English (B2 level) is required.

This is a fantastic opportunity for a motivated individual who is passionate about delivering exceptional customer experiences. If you are tech-savvy and fluent in Swedish or Norwegian, we'd love to hear from you.

Service Responsibilities:
  • Customer Service: Provide top-tier support to both B2B and B2C clients as first and second-line support.
  • Inquiry Management: Manage inquiries related to contracts, billing, and technical issues efficiently.
  • Complaint Resolution: Process customer complaints with professionalism and empathy.


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