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Customer Service Representative with Multilingual Skills
7 dni temu
About the Job
At Foundever, we're seeking a highly motivated and customer-focused professional to join our team as a Customer Service Representative. This role offers a unique opportunity to work with a global leader in the customer experience industry.
Your Key Responsibilities
- Providing exceptional customer service via various channels;
- Meeting targets set by clients and management while following company policies;
- Performing daily tasks efficiently and ensuring quality;
- Achieving quality goals for calls and customer satisfaction;
Requirements
- Proficiency in Spanish (C1) and English (C1);
- Customer Service experience is mandatory; sales experience is a plus;
- Knowledge of MS Office and developed computer skills;
- Motivated and enthusiastic personality;
Advantages of Working with Us
- Ability to prioritize and plan;
- Independence with minimal supervision;
- Problem-solving skills;
- Attention to detail;
- Sales skills and soft skills;
Working Conditions
- Type of contract: freelance or employment;
- Basic salary + bonuses;
- On-site work in our Warsaw office;
What We Offer
- Co-financing for eyeglasses and holidays;
- Employee referral program;
- Vouchers for various occasions;
- Private Medicover healthcare;
- Multisport card and Everbetter program;
- Professional development through training and cross-location cooperation;
