Customer Service Representative

4 dni temu


Warszawa, Mazovia, Polska TN Poland Pełny etat

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative

About the Job

The successful candidate will be responsible for providing exceptional customer service to our clients, handling flight reservations, itinerary changes, and baggage concerns.

Key Responsibilities:

  • Provide timely and effective responses to customer inquiries via phone, email, and chat.
  • Assist customers with flight bookings, changes, and cancellations.
  • Participate in continuous training and development to improve service quality and customer satisfaction.
Requirements

To be successful in this role, you will need:

  • Fluency in German language (C1 level or higher).
  • Fluency in English language (B2 level or higher).
  • Excellent communication and problem-solving skills.
  • Previous customer service experience is an asset.

We offer a dynamic work environment, opportunities for growth and development, and a competitive compensation package.



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