Aktualne oferty pracy związane z Customer Service Representative - Warszawa, Mazovia - TN Poland
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Customer Service Representative
7 dni temu
About Medtronic
Medtronic is a global leader in healthcare technologies, working to improve the lives of people around the world. As a Senior Customer Care Representative at TN Poland, you will be part of a team that accelerates and advances our ability to create meaningful innovations.
Key Responsibilities
- Monitor physical & information flows
- Manage all incoming calls
- Handle all incoming e-mails to shared mailboxes
- Liaise with sales reps about customers, challenges & opportunities
- Responsible for issue resolution and reactive communication towards the customer
- Pro-actively contact the customer to explore possibilities and work on improvements
Requirements
- Minimum 3 years work experience in Customer Service of an international or wholesale company
- Knowledge of SAP and Excellent knowledge of MS Excel
- Fluency in Polish and English languages (both written & spoken)
- Excellent communication and interpersonal skills
- Customer focus (ability to understand the customer needs is a must)
