Director of Service Excellence

3 dni temu


Warszawa, Mazovia, Polska HSBC Pełny etat
About the Role

We are looking for a highly skilled professional to fill the position of Head of Global Production Services Management. As a key member of our team, you will be responsible for ensuring the stability and resiliency of our technology production estate.

Key Responsibilities:

  • Ensure stability and resiliency across the Connect technology production estate by embedding central processes and Digital level Service Management controls
  • Manage the Digital Service Management team, looking for opportunities for automation and innovation

The ideal candidate will have a strong background in Service Management & Reliability (SRE), technical knowledge, and experience in leading large technology estates and production services teams.



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