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Service Director
2 tygodni temu
As a Service Director at Inter IKEA Systems B.V., you will be responsible for developing and implementing strategies that differentiate our brand from competitors, delivering a truly elevated, personalized customer journey.
About the Role:- Develop and drive the implementation of action plans to meet business goals.
- Lead, coach, and inspire your team to achieve outstanding results and provide excellent customer service.
- Collaborate cross-functionally to enhance customer experience and ensure stakeholder satisfaction.
You will work closely with stakeholders to understand customer needs and develop effective solutions. If you have a track record of success in leading teams and driving business growth, we encourage you to apply.
What We Expect:- A minimum of 5 years' experience in customer-related roles, with at least 10 years of leadership experience managing teams across different customer disciplines.
- Experience working in a customer-oriented (service or retail) industry.
- Business-minded and result-driven with a customer focus.
