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Service Director

2 tygodni temu


Warszawa, Mazovia, Polska Inter IKEA Systems B.V. Pełny etat

As a Service Director at Inter IKEA Systems B.V., you will be responsible for developing and implementing strategies that differentiate our brand from competitors, delivering a truly elevated, personalized customer journey.

About the Role:
  • Develop and drive the implementation of action plans to meet business goals.
  • Lead, coach, and inspire your team to achieve outstanding results and provide excellent customer service.
  • Collaborate cross-functionally to enhance customer experience and ensure stakeholder satisfaction.

You will work closely with stakeholders to understand customer needs and develop effective solutions. If you have a track record of success in leading teams and driving business growth, we encourage you to apply.

What We Expect:
  • A minimum of 5 years' experience in customer-related roles, with at least 10 years of leadership experience managing teams across different customer disciplines.
  • Experience working in a customer-oriented (service or retail) industry.
  • Business-minded and result-driven with a customer focus.