Monitoring Systems Engineer

24 godzin temu


Warszawa, Mazovia, Polska Experis Manpower Group Pełny etat
Job Description:

As a Monitoring Tools Specialist at Experis Manpower Group, you will play a vital role in ensuring the smooth operation of our monitoring systems.

Main Responsibilities:
  • Installation and Deployment: Ensure successful installation, integration, and deployment of monitoring tools applications and solutions in various production and non-production environments.
  • Process Automation: Identify opportunities for streamlining processes through automation and implement changes to improve efficiency.
  • Documentation and Analysis: Prepare and maintain technical documentation to assist with the operation, maintenance, and development of monitoring tools. Analyze reported incidents and problems for applications, assess patterns, make recommendations, and implement monitoring solutions.
  • Metric Reporting and Incident Management: Install monitoring tools applications, work with infrastructure teams, and report application metrics to prevent problems and improve IT effectiveness. Create and execute application and system test procedures after tools implementation.
  • Alert and Response Management: Identify critical business transactions and implement tools to manage alerts and responses. Manage and ensure security remediation implementation for all findings. Lead problem management and resolution.
  • Proactive Diagnostic Insight: Provide instrumentation for proactive diagnostic insight into the health of applications. Take end-to-end ownership of managing the tools application, ensuring on-time updates, hotfixes, and upgrades. Stay up-to-date with new features and versions of the tools.
  • CUSTOM MONITORS AND KNOWLEDGE TRANSFER: Build custom monitors to support new requirements. Service maintenance employing ITIL principles. Provide knowledge transfer to team members and IT teams on monitoring systems. Ensure and maintain HLD, LLD, and SOP across all technology and tools support.
  • ENGINEERING PROCESS CONTRIBUTION: Contribute to our long-term vision and strategy for our engineering processes. Participate in the interview process for new engineers.
  • SOLUTION DEMONSTRATIONS AND TEAM COLLABORATION: Work with application and system owners to clarify monitoring requirements and business needs. Provide solution demonstrations. Collaborate with teams throughout IT to ensure proper use of the monitoring system. Identify and create methods of solving complex monitoring issues.
  • alert configuration and operational processes: Provide continuous suggestions for improved alert configuration and operational processes in relation to monitoring. Continually learn, share knowledge, and push industry best practices.
Requirements:
  • Over 6-7 years of experience in installation, maintenance, and working knowledge of Infra & application monitoring tools such as Solarwinds, OpsRamp, Dynatrace, New Relic, Prometheus & Grafana, ServiceNow ITOM, and equivalent.
  • Working knowledge of holistic monitoring of applications with drill-down on the platform layer (infra, data, middleware, apps, etc.).
  • 2 or more years of experience writing code (including Python, Shell Script, PowerShell; databases like MSSQL/Oracle). Basic understanding of modern software development methodologies (Object).
  • Basic knowledge of server, cloud, virtualization, database, network, and containers administration.
  • Good verbal and written communication skills (English).
  • Bachelor's or Master's degree in Computer Science, Information Systems, or equivalent.
What We Offer:

We offer a comprehensive benefits package, including:

  • 100% remote work
  • MultiSport Plus
  • Group insurance
  • Medicover Premium
  • e-learning platform


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