Staff Technical Writer

1 dzień temu


Kraków, Lesser Poland Splunk Inc Pełny etat
About Splunk Inc

Splunk Inc is a leading provider of unified security and observability platforms that help enterprises build a safer and more resilient digital world.

Role Summary

We are seeking a talented Technical Writer to join our Splunk docs team. As a Technical Writer, you will play a vital role in helping Splunk customers configure and manage their products by creating high-quality documentation.

Key Responsibilities
  • Write clear and accurate English-language documentation that enables customers to use and manage Splunk software effectively and efficiently.
  • Integrate quickly with new scrum teams to learn their subject matter and build productive working relationships.
  • Independently plan, manage, and deliver documentation for Splunk supported add-ons, connectors, and products developed in the Krakow office.
  • Work closely with agile development teams, product managers, and designers to define documentation requirements and produce customer-facing docs.
  • Discuss technical details and solve problems with engineers, customer support reps, technical writers, and customers every day.
  • Follow an established style guide and work with editors to create the best possible documentation for customers.
Requirements
  • 3-5+ years experience writing documentation for enterprise software products, preferably experience writing for similar technologies.
  • Ability to manage time and priorities in a dynamic development environment at a fast-paced company.
  • Degree in Computer Science or related field, or relevant professional experience.
  • Experience drafting and publishing content.
  • Samples that showcase your best work.


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