Customer Service Representative
6 dni temu
Job Summary
We are seeking a skilled Customer Service Specialist to join our team at DSV. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.
Key Responsibilities
• Provide timely and effective support to customers via phone, email, and other communication channels
• Process and resolve customer complaints in a professional and courteous manner
• Collaborate with internal teams to resolve customer issues and improve overall customer experience
• Stay up-to-date with company policies and procedures to ensure accurate and efficient service delivery
• Participate in ongoing training and development to enhance skills and knowledge
Requirements
• 1+ year of experience in customer service or a related field
• Excellent communication and problem-solving skills
• Ability to work in a fast-paced environment and adapt to changing priorities
• Strong attention to detail and organizational skills
• Proficiency in MS Office and other relevant software applications
What We Offer
• Competitive salary and benefits package
• Opportunities for career growth and professional development
• Collaborative and dynamic work environment
• Recognition and rewards for outstanding performance
• Comprehensive training and support to ensure success in the role
About DSV
DSV is a global logistics company dedicated to providing innovative and reliable transportation solutions to our customers. We are committed to excellence and strive to exceed customer expectations in every aspect of our business.
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