Customer Experience Advocate in Operations

4 dni temu


Gdańsk, Pomerania, Polska AirHelp Pełny etat

AirHelp is a leading provider of flight disruption compensation services, committed to delivering exceptional customer experiences.

What We Offer

Our team members enjoy a dynamic work environment, opportunities for growth and development, and a comprehensive benefits package, including private life and health insurance, flexible benefits, and more.

Your Role

As a Customer Experience Advocate in Operations, you will be responsible for assisting customers throughout our claim-handling process, communicating effectively via various channels, and leveraging your legal knowledge to provide expert advice to air travelers.

Requirements

To succeed in this role, you should possess strong communication skills, proficiency in English and Arabic, experience working with targets, and a passion for delivering excellent customer experiences.



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