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Inbound Call Support Agent
1 tydzień temu
Role Description
We are seeking a highly skilled Inbound Call Support Agent to join our team at TN Poland. The ideal candidate will have excellent communication skills, attention to detail, and problem-solving abilities.
Key Responsibilities
- Handle B2B and B2C client inquiries and resolve issues efficiently.
- Provide technical support and guidance to clients.
- Collaborate with internal teams to resolve complex issues.
- Meet and exceed performance metrics and targets.
Requirements
- Fluent in Finnish and English languages.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Strong analytical and problem-solving skills.
- Minimum 6 months of experience in customer-facing roles.
