Customer Success Lead

6 dni temu


Kraków, Lesser Poland Saviynt Pełny etat

Saviynt is an identity authority platform built to power and protect the world at work. Our mission is to empower organizations to thrive in a digital landscape.

Job Description

The Customer Success Manager will be responsible for driving customer success by providing advisory services, adoption recommendations, opportunities for increased service, and metrics analysis.

  • Serve as the primary point of contact for customers
  • Develop excellent relationships with customers and executive sponsors to drive product adoption and ensure they achieve full business value
  • Represent the customer in internal prioritization process
Requirements

We are seeking an experienced professional with knowledge and experience in Identity and Access Management (IAM) required; cybersecurity and/or compliance background also very valuable.

  • Have a can-do attitude
  • Previous experience within a customer success OR application portfolio management role within a SaaS organization
  • Hands-on knowledge and experience in Identity and Access Management (IAM) and Security space

We offer a welcoming and positive work environment with tremendous growth and learning opportunities through challenging yet rewarding work which directly impacts our customers.



  • Kraków, Lesser Poland Cisco Systems, Inc. Pełny etat

    Customer Success Specialist - Data CentreLocation: Krakow, PolandAlternate Location: WarsawArea of Interest: Customer ExperienceJob Type: ProfessionalCloud and Data CenterJob Id: 1430257What You'll DoThe Customer Success Specialist (CSS) role is a critical, strategic advisor and technical expert who engages with customers to accelerate their adoption of...


  • Kraków, Lesser Poland Cisco Systems, Inc. Pełny etat

    Join our dynamic Customer Success team, where our mission is to help customers fully embrace Cisco technologies, ensuring they achieve maximum value and growth. We are dedicated to building strong relationships and driving success through collaboration and innovation.Your ImpactAs a Customer Success Manager, you will be pivotal in guiding customers to adopt...


  • Kraków, Lesser Poland Saviynt Pełny etat

    Customer Success Manager - IAM/IGA - Poland2 days ago Be among the first 25 applicantsSaviynt is an identity authority platform built to power and protect the world at work. In a world of digital transformation, where organizations are faced with increasing cyber risk but cannot afford defensive measures to slow down progress, Saviynt's Enterprise Identity...


  • Kraków, Lesser Poland Cisco Systems, Inc. Pełny etat

    Key ResponsibilitiesRisk Management: Identify and mitigate renewal risks, including those associated with low technical adoption, to allow for successful product integration and consistently meet customer expectations.Collaboration: Work closely with Account teams, Customer Success, and Partners to improve customer adoption, address product concerns, and...

  • Customer Success Manager

    1 tydzień temu


    Kraków, Lesser Poland Saviynt Inc. Pełny etat

    Saviynt is an identity authority platform built to power and protect the world at work. In a world of digital transformation, where organizations are faced with increasing cyber risk but cannot afford defensive measures to slow down progress, Saviynt's Enterprise Identity Cloud gives customers unparalleled visibility, control and intelligence to better...

  • Customer Success Manager

    1 tydzień temu


    Kraków, Lesser Poland Cisco Systems, Inc. Pełny etat

    Join our dynamic Customer Success team, where our mission is to help customers fully embrace Cisco technologies, ensuring they achieve maximum value and growth. We are dedicated to building strong relationships and driving success through collaboration and innovation.Your ImpactAs a Customer Success Manager, you will be pivotal in guiding customers to adopt...


  • Kraków, Lesser Poland Synerise Pełny etat

    Synerise is not just another tech company. It is a space where our brilliant team consequently brings technology change to the business world and instead of following known paths, we are creating a new one – a next-generation, fully personalized and AI-driven customer experience. We successfully deliver an all-in-one tool – Synerise. An ever-evolving...


  • Kraków, Lesser Poland Cisco Systems, Inc. Pełny etat

    Partner Customer Success Specialist - NetworkLocation: Krakow, PolandArea of Interest: Customer ExperienceJob Type: ProfessionalJob Id: 1434381Customer Experience Partner Customer Success Specialists (PCSS) are a team of extraordinary resources whose #1 focus is placing customers at the core of our efforts by enabling and supporting partners to deliver...


  • Kraków, Lesser Poland Kyndryl Pełny etat

    Kyndryl is seeking a Customer Success and Advisory Manager to join our team. In this role, you will be responsible for driving business growth and developing strategic partnerships with our clients. Your expertise in financial services will be crucial in shaping our approach to this market and identifying new opportunities for growth.You will work closely...


  • Kraków, Lesser Poland Cisco Systems, Inc. Pełny etat

    Job DescriptionWe are seeking a highly skilled Customer Success Partner Specialist to join our team. In this role, you will be responsible for implementing tailored technical enablement strategies focused on software adoption support and customer success.You will work closely with partners to equip them with the knowledge and skills needed to enhance their...


  • Kraków, Lesser Poland Infor Pełny etat

    About the RoleWe are seeking a highly skilled Customer Success Executive to join our team. As a key member of our organization, you will be responsible for driving customer success and growth through strategic partnerships.Key Responsibilities:Act as the primary relationship owner for small and medium-sized customers, driving mutual benefit and expanding...


  • Kraków, Lesser Poland Infor Pełny etat

    & Requirements Infor's customer success mission is to increase and maximize value for the customer and Infor, ensuring that customer strategic objectives and business outcomes are realized. The Customer Success Executive (CSE) is a crucial owner of the customer within Infor, aligned throughout the customer journey serving as the main executive point of...


  • Kraków, Lesser Poland Infor Pełny etat

    About the RoleWe are seeking a highly experienced Customer Success Director to join our team. As a key member of our organization, you will be responsible for driving customer success and satisfaction across our global client base.Key ResponsibilitiesDevelop and execute account strategies to maximize customer value and satisfactionBuild and maintain strong...


  • Kraków, Lesser Poland Railsware Pełny etat

    We're looking for an enthusiastic and responsible professional to join our team and provide customer support for Coupler.io. In this role, you'll be the main point of contact for customers, resolving requests and ensuring the best communication experience.Our products now have more than 2M+ signups and are constantly growing. Join the team of professionals...

  • Team Lead Customer Support

    1 tydzień temu


    Kraków, Lesser Poland SmartRecruiters Pełny etat

    Company DescriptionSmartRecruiters powers Superhuman Hiring by freeing talent acquisition teams from legacy applicant tracking software and equipping them with next-gen AI functionality. SmartRecruiters' platform serves as the hiring operating system for 4,000 customers, including Bosch, LinkedIn, and Visa. Companies with business-critical hiring needs turn...


  • Kraków, Lesser Poland Collabera Pełny etat

    Job OverviewCollabera is seeking a highly skilled and motivated Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer support and delivering top-notch service to our clients.Key ResponsibilitiesMaster all technical processes, tools, and best practices to deliver seamless support...

  • Customer Success Engineer

    1 godzinę temu


    Kraków, Lesser Poland Telestream, Inc. Pełny etat

    Serving our customers with exceptional technical support is a cornerstone of our success at Telestream, Inc.We require someone who can analyze complex issues, work collaboratively with development teams, and communicate effectively with both internal stakeholders and external customers.Key Responsibilities:This role includes advanced duties such as database...


  • Kraków, Lesser Poland Teleperformance Polska Pełny etat

    Customer Success Representative with GermanYour responsibilities:Monitor expiring contracts, contact customers up to 3 months prior to contract expiration, and provide an offer for continued support and products.Collaboration with end users and internally with the sales team.Handling customer inquiries, up-selling, and upgrading products.Actively pursuing...


  • Kraków, Lesser Poland Provectus Pełny etat

    Key Responsibilities:As a Delivery Excellence Manager at Provectus, you will be responsible for leading complex delivery projects and driving business outcomes for our key clients. With a deep understanding of agile methodologies and project management tools, you will lead short-term discovery teams to help clients solidify their vision and create a plan to...

  • Customer Success Advocate

    1 godzinę temu


    Kraków, Lesser Poland Tbwa ChiatDay Inc Pełny etat

    We're seeking a dedicated and experienced Delivery Support Specialist to join our team and contribute to the success of our airline customers. In this role, you will be responsible for working closely with development teams to ensure alignment between client and technical solutions, verifying the effectiveness of these solutions, and providing regular...