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Technical Service Representative

2 tygodni temu


Kraków, Lesser Poland TN Poland Pełny etat

Technical Expertise

About the Opportunity

This role requires a highly skilled technical support specialist who can provide expert-level support to clients experiencing issues with Autodesk software.

Responsibilities include analyzing and troubleshooting system issues, documenting solutions and enhancing team knowledge.

Key Responsibilities

  • Analyze and troubleshoot system issues related to Autodesk software
  • Document solutions and best practices for future reference
  • Collaborate with internal teams to identify areas for improvement
  • Communicate with clients in a clear and concise manner

Mandatory Requirements

  • Expert-level knowledge of Autodesk software
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Able to work effectively in a team environment