Customer Service Representative with Nordic Language Expertise

6 dni temu


Warszawa, Mazovia, Polska ManpowerGroup Sp. z o.o. Pełny etat

ManpowerGroup Sp. z o.o., a global company with over 70 years of experience, operates in 82 countries. In Poland, we have been present since 2001 and currently have almost 35 branches across the country. Our goal is to provide candidates with new opportunities, assist them in finding work matching their qualifications and experience.

We offer professional guidance and a dream job without any costs, so don't hesitate to contact us

Key Responsibilities:
  • Provide customer support for a leading streaming company.
  • Handle inquiries related to contracts, billing, and technical issues.
  • Assist both B2B and B2C clients as first and second-line support.
  • Process customer complaints with professionalism and empathy.
  • Conduct outbound calls for administrative tasks such as feedback collection or payment reminders.
Requirements:
  • Fluency in Norwegian / Swedish / Danish / Finnish (C1 level) and English (B2 level).
  • At least 6 months of experience in customer service.
  • Strong communication skills and service-oriented mindset.
  • Basic administrative and technical knowledge.
  • Danish: Availability to work 5 days a week in rotating shifts (Mon-Fri: 9:00-19:00, Weekends: 10:00-16:00).
  • Finnish: Availability to work 5 days a week in rotating shifts (Mon-Fri: 8:00-18:00).
  • Norwegian / Swedish: Availability to work 5 days a week in rotating shifts (Mon-Fri: 8:00-20:00, Weekends: 10:00-20:00).
What We Offer:
  • Competitive salary: 10000 - 12000 PLN gross/month (depending on the language) + benefits on employment contract.
  • Work from a modern office in Warsaw in a dynamic, high-energy environment.
  • Professional training and development opportunities.
  • Career growth prospects within an international company.


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