Corporate Relations Community Engagement Specialist

1 dzień temu

Kraków, Lesser Poland Shell Pełny etat
Job Title: Corporate Relations Community Engagement Adviser

Join Shell's global team as a Corporate Relations Community Engagement Adviser, playing a crucial role in social performance and social investment initiatives.

About the Role

This exciting opportunity involves monitoring and analyzing social performance and social investment indicators, compiling and validating data for internal and external reporting, and ensuring the effective use of IT platforms for data consolidation.

Key Responsibilities
  • Data Management: Maintain the community feedback database in Salesforce and support data visualization in Power BI.
  • Training & Support: Provide training to focal points on using Salesforce and Power BI, and support the central team in analyzing global feedback data for trends and recommended actions.
  • System Development: Assist in developing a system for monitoring the resolution of complaints and requests.
  • Reporting: Participate in quarterly reviews of feedback data with Regional SP teams and contribute to quarterly and annual reporting on community feedback and access to remedy.
  • Collaboration: Provide community feedback data for the Annual, Sustainability, and Global Social Performance reports, and support collaboration with teams in P&A, Supply Chain, Worker Welfare, and Corporate Security.
  • Digitalization: Stay connected with Shell digitalization workstreams and provide recommendations on making community feedback data relevant to the wider organization.
  • IT Interface: Serve as the focal point for interfaces with IT on products, platforms, and data governance.
Requirements

To succeed in this role, you will need:

  • Excellent Communication Skills: Build strong relationships and communicate effectively with stakeholders globally.
  • Analytical Skills: Quickly understand business needs and stakeholder expectations for different projects.
  • Business Partnering & Strategic Thinking: Think strategically and drive social performance improvement in Shell.
  • Project Management: Coordinate global programs and support milestone deliveries.
  • Collaboration: Work well with others across multiple time zones and cultures.
  • Problem Solving: Generate options to mitigate risks and take advantage of opportunities, and clearly articulate ideas to senior management.
  • Integrative Working Style: Work in cross-functional, multi-cultural teams and deliver challenging projects without formal control.
  • Learner Mindset: Role model curiosity and reflection, encouraging people to learn from mistakes and successes.
What's In It for You?

This role offers:

  • Be Part of the Energy Transition: Contribute to projects that drive sustainability and innovation in the industry.
  • Lead Strategic Initiatives: Influence key business decisions and shape the future of energy.
  • Dynamic Work Environment: Engage in a diverse and inclusive workplace that values continuous improvement and operational excellence.
  • Professional Growth: Benefit from opportunities for personal and professional development in a high-performing team.
  • Global Impact: Play a crucial role in global social performance and social investment initiatives.

Shell is an equal opportunities employer and welcomes applications from diverse candidates.

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