Operations Support Agent Specialist

1 tydzień temu


Gorzów Wielkopolski, Lubusz, Polska FedEx Pełny etat

As an Operations Support Agent with FedEx, you will be a key member of our team responsible for ensuring the smooth operation of our logistics services. We are seeking a detail-oriented and organized individual to join our team in Gorzów Wielkopolski, Poland.

About the Role

This role involves managing courier work control, preparing reports for departmental needs, receiving orders and forwarding them to couriers for execution, monitoring timely completion of tasks, supporting document return services, and data entry into the system. The ideal candidate will have excellent communication skills, both written and verbal, and be able to provide exceptional customer service.

Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent education
  • Proficiency in MS Office and computer literacy
  • Ability to write quickly and accurately on a computer
  • Basic knowledge of English (A1/A2 level)
  • High degree of accuracy, reliability, and diligence in performing tasks
  • Stress resistance
  • Prior experience in the transportation industry and report writing is highly desirable
What We Offer

We offer a competitive salary, starting at approximately 25,000 PLN per month, depending on experience. In addition, we provide a comprehensive benefits package that includes medical insurance, life insurance, training opportunities, and employee support programs. Our company values diversity and inclusion, and we strive to create a welcoming environment for all employees.

Our Company Culture

FedEx is committed to putting people first and building a diverse and inclusive workforce. We believe in investing in our employees' growth and development, providing opportunities for career advancement, and fostering a culture of innovation and excellence.



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