Contact Center Operations Specialist

4 dni temu


Warszawa, Mazovia, Polska Gdziepracujemy Pełny etat
About the Opportunity

We are seeking an experienced Senior Operations Manager to lead our contact center operations in Warsaw. As a key member of our team, you will be responsible for overseeing the day-to-day activities of our contact center, ensuring seamless delivery of services to our clients.

Key Accountabilities:

  • Ensure the successful implementation of business strategies and objectives.
  • Develop and execute plans to drive business growth and profitability.
  • Build and maintain strong relationships with internal stakeholders, including senior management and team members.
  • Stay up-to-date with industry trends and best practices to drive continuous improvement and innovation.

Candidate Requirements:

  • Proven track record of success in a contact center environment.
  • Strong leadership skills and ability to motivate and inspire team members.
  • Excellent communication and interpersonal skills.
  • Able to adapt to changing priorities and deadlines.
  • Fluent in English.


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