Aktualne oferty pracy związane z Contact Center Analyst - Warszawa, Mazovia - Gdziepracujemy
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Contact Center Solution Specialist
3 dni temu
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5 dni temu
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Contact Center Solution Specialist PL and CZ
3 dni temu
Warszawa, Mazovia, Polska Allianz Popular SL. Pełny etatAP Solutions GmbH Branch in Czech RepublicJob Type: Full-TimeRemote Job: Hybrid workingEmployment Type: PermanentID: 69071Contact Center Solution Specialist PL and CZThe Operations Digital Transformation unit at Allianz Partners is seeking a Contact Center Solution Specialist to oversee and implement our Contact Center strategic goals within a designated...
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Warszawa, Mazovia, Polska Gdziepracujemy Pełny etatJob Title: Head of Contact Center Operations with English FluencyWe are seeking an experienced Head of Contact Center Operations to lead our English-speaking team in providing exceptional client service and driving business growth. The ideal candidate will have a proven track record in managing high-performing teams, analyzing and improving client...
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PCI Support Analyst
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P&O Operations Analyst Position
6 dni temu
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Senior Business Analyst
14 godzin temu
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ESE Center of Excellence Business Analyst
14 godzin temu
Warszawa, Mazovia, Polska TN Poland Pełny etatAbout TN PolandOur Company OverviewTN Poland is an organization established to transform our business processes, a platform to scale global operations, fuel commercial growth and the innovation pipeline. Our Global Business Services (GBS) team provides added value by developing and delivering a suite of business solutions and support services that are...
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Warszawa, Mazovia, Polska Biogen Pełny etatESE Center of Excellence Senior Analyst with PortugueseThe External Stakeholder Engagement (ESE) CoE Senior Analyst is part of the GBS ESE and Sponsorship team and will be responsible for:Performs structured work assignments related to job discipline and uses existing procedures and guidelines to solve routine problems.Supports Engagement Owner (EO) with the...
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Senior Business Operations Analyst
4 dni temu
Warszawa, Mazovia, Polska Biogen Idec Pełny etatAbout the RoleThe External Stakeholder Engagement (ESE) Center of Excellence Senior Analyst will be part of the Global Business Services (GBS) ESE and Sponsorship team, providing operational guidance and administrative support for on-time execution of external stakeholder engagements.Key Responsibilities:Supports Engagement Owner (EO) with the end-to-end...
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Support Analyst with German
2 tygodni temu
Warszawa, Mazovia, Polska HRK S.A. Pełny etatSupport Analyst with GermanMiejsce pracy: Warszawa Responsibilities Responding to all customer service requirements, agreed with telephone service To aim to resolve all queries on a first call resolution basis Customers Engagement and Experience Ability to interact with customers on a personal level Communicate clearly and effectively during all...
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Billing Analyst
3 tygodni temu
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Predictive Analyst
6 dni temu
Warszawa, Mazovia, Polska BOLT Pełny etatSenior Forecasting & Capacity Planning AnalystWe are seeking a Senior Forecasting & Capacity Planning Analyst to optimize our customer support operations by ensuring precise capacity management and providing strategic insights to meet business needs effectively.As a Senior Forecasting & Capacity Planning Analyst, you will deliver accurate forecasts and guide...
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Warszawa, Mazovia, Polska Syneos Health Pełny etatAbout the RoleThis is an exciting opportunity to join a dynamic team as an Engagement Center Agent with Pharmaceutical Experience. In this role, you will be responsible for collaborating with internal and external stakeholders to create and deliver training content. You will also be involved in identifying and escalating priority issues.Act as first point of...
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Biogen ESE Analyst Lead
5 dni temu
Warszawa, Mazovia, Polska Biogen, Inc. Pełny etatAbout the RoleAs a Biogen ESE Center of Excellence Senior Analyst, you will be part of our Global Business Services team. We are seeking an experienced professional to join our team as a Senior Business Operations Specialist.
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Senior Analyst, Business Operations
4 tygodni temu
Warszawa, Mazovia, Polska TN Poland Pełny etatSenior Analyst, Business OperationsLocated in Warsaw, Poland, we are seeking a highly skilled Senior Analyst to support our Poland Finance Center (PFC).Job Responsibilities:Support the stand-up of the PFC by completing administrative tasks.Maintain efficient day-to-day operations through effective administrative processes.Prepare financial reports for the...
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Warszawa, Mazovia, Polska Biogen, Inc. Pełny etatESE Center of Excellence Senior Analyst with GermanFull-timeRegion: EU+/CanadaDepartment: AdministrativeThe External Stakeholder Engagement (ESE) CoE Senior Analyst is part of the GBS ESE and Sponsorship team and will be responsible for:Performing structured work assignments related to job discipline and using existing procedures and guidelines to solve...
Contact Center Analyst
1 tydzień temu
We're seeking a Contact Center Analyst to join our team at Gdziepracujemy, specializing in forecasting and scheduling.
The successful candidate will have a solid understanding of WFM software, data analysis, and reporting.
Key responsibilities include:
- Creating detailed forecasts of call volumes and staffing needs.
- Designing and implementing efficient scheduling strategies.
- Providing insights and recommendations to the operations team to optimize performance.
This role requires strong analytical skills, attention to detail, and excellent communication abilities.