Human Resources Services Associate
2 tygodni temu
Role Overview
At Equinix, we are looking for a talented Human Resources Services Associate to join our team. As a key member of our HR Services department, you will be responsible for developing and conducting training programs, performing quality checks and audits on HR processes, and creating and analyzing metrics and dashboards to gauge and improve the efficiency and effectiveness of HR services.
Responsibilities
- Deliver training programs for HR Services team members, and employees and managers on HR Services
- Update training materials based on process changes, new technology, and feedback
- Perform regular quality checks and audits of HR processes and services
- Identify areas for process improvement and make recommendations to enhance service quality
- Create and maintain HR metrics and dashboards to audit performance and identify trends
- Analyze data to provide insights on service delivery, process efficiency, and team performance
- Collaborate with HR teams to implement continuous improvement strategies
- Facilitate process improvement workshops and brainstorming sessions
Requirements
- Bachelor's degree in Human Resources, Business Administration, or a related field
- Proven years of experience in HR, with a focus on training, quality assurance, and metrics analysis
- Solid knowledge of HR processes and standard methodologies
- Proficient in data analysis, reporting, and dashboard creation
- Proficient in MS Office, HRIS systems, and data visualization tools
Equinix is an Equal Employment Opportunity employer.
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