Staff Technical Writer

4 tygodni temu


Kraków, Lesser Poland Splunk Inc Pełny etat
Role Summary

As a Technical Writer at Splunk, you will play a vital role in creating high-quality documentation that enables customers to effectively use and manage Splunk software. You will work closely with cross-functional teams, including software engineers, product managers, and designers, to define documentation requirements and produce customer-facing documentation.

Key Responsibilities

* Write clear and accurate English-language documentation that enables customers to use and manage Splunk software effectively and efficiently.
* Integrate quickly with new scrum teams to learn their subject matter and build productive working relationships.
* Independently plan, manage, and deliver documentation for Splunk supported add-ons, connectors, and products developed in the Krakow office.
* Work closely with agile development teams, product managers, and designers to define documentation requirements and produce customer-facing docs.
* Discuss technical details and solve problems with engineers, customer support reps, technical writers, and customers every day.
* Follow an established style guide and work with editors to create the best possible documentation for customers.

Requirements

* 3-5+ years experience writing documentation for enterprise software products, preferably experience writing for similar technologies.
* Ability to manage time and priorities in a dynamic development environment at a fast-paced company.
* Degree in Computer Science or related field, or relevant professional experience.
* Experience drafting and publishing content.
* Samples that showcase your best work.

About Splunk

Splunk is a leading provider of software solutions for data analytics and security. Our products help customers gain insights from their data and make informed decisions. We are committed to delivering high-quality products and services that meet the needs of our customers.

What We Offer

* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance
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