Aktualne oferty pracy związane z Customer Support Supervisor - Warszawa, Mazovia - Gdziepracujemy
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15 godzin temu
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Customer Support Specialist
4 dni temu
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Customer Support Consultant
4 tygodni temu
Warszawa, Mazovia, Polska TN Poland Pełny etatJob Title: Customer Support ConsultantAre you passionate about the world of tech? We're seeking a highly motivated and customer-focused individual to join our team as a Customer Support Consultant. This is an excellent opportunity to be part of a multicultural and multilingual environment, working from the comfort of your own home.Key...
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Customer Support Associate
4 dni temu
Warszawa, Mazovia, Polska TN Poland Pełny etatJob OverviewThe Customer Support Associate plays a critical role in ensuring seamless customer interactions, fostering strong relationships, and driving business growth. This position requires excellent communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.Key Responsibilities:Manage incoming customer...
Customer Support Supervisor
1 tydzień temu
Gdziepracujemy is seeking an experienced Team Leader to oversee the daily operations of our customer support team.
Responsibilities:
- Supervise the team, providing guidance and support to ensure successful outcomes.
- Monitor performance metrics, identifying areas for improvement and implementing corrective actions.
- Develop and deliver coaching and training programs to enhance team member skills and knowledge.
- Manage escalated customer complaints, resolving issues in a timely and professional manner.
- Analyze team performance data, developing recommendations for process improvements and presenting findings to senior leadership.
Requirements:
- Proven leadership and team management experience, with a track record of success in customer-facing roles.
- Strong analytical and problem-solving skills, with the ability to think critically and make informed decisions.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with team members, customers, and stakeholders.
- Experience with CRM and workforce management tools, with a strong understanding of their applications and benefits.
