Warranty Claims Specialist

2 dni temu


Katowice, Silesia, Polska Konecranes Pełny etat
Job Title: Warranty Specialist IS

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.

Job Summary:

We are seeking a skilled Warranty Specialist to join our team. As a Warranty Specialist, you will be responsible for handling warranty claims, coordinating with customers, and ensuring timely resolution of issues.

Key Responsibilities:
  • Collaborate with the SAP purchasing department to ensure seamless warranty claim processing.
  • Verify and register reported defects on completed investments, and coordinate the troubleshooting process.
  • Participate in technical inspections of equipment, document findings, and analyze project documentation.
  • Prepare correspondence with customers, subcontractors, and investors, and coordinate with the operational department.
  • Archive all documentation related to warranty issues and order necessary parts.
Requirements:
  • Excellent written and verbal communication skills in English.
  • 2-3 years of experience in a similar role, preferably in the technical industry.
  • Aesthetic sense, attention to detail, and initiative in activities.
  • A "can do" attitude and willingness to learn.
  • English language proficiency at C1/B2 level.
We Offer:
  • A unique opportunity to gain rich professional experience in a company with high standards of operation.
  • A new position in the company and the chance to work in an international environment.
  • An employment contract.
  • Competitive remuneration, medical care, and life insurance.

Please note that by submitting your application, you consent to the processing of your personal data by Konecranes for the purposes of the recruitment process. You have the right to access, correct, or delete your personal data at any time. Your data will be stored for 3 years from the date of submission.

Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to breakthroughs at moments that matter most. With 16,000+ professionals in over 50 countries, we are trusted every day to lift, handle, and move what the world needs.

Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment free from any form of discrimination.


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