ServiceNow Consultant Expert

3 dni temu


Warszawa, Mazovia, Polska Orsted Asia Pacific Pełny etat

About Orsted Asia Pacific

At Orsted Asia Pacific, we're shaping the future of global solutions for the ServiceNow platform. As a Technical Application Specialist, you'll play a key role in maintaining stability and developing world-class IT solutions.

Your Responsibilities:

  • Operating and developing the ServiceNow platform to deliver new features and resolve production tickets
  • Collaborating with business stakeholders to understand objectives, discuss technical possibilities, and design solutions while ensuring requirements specifications
  • Designing automated workflows using REST API, Flow Designer, Integration Hub, and Workflow Editor, adhering to established standards
  • Implementing enabling solutions, including process automation workflows, integrations with related components, e.g., Azure, SAP, CMDB, LDAP, Flow Designer
  • Working with cross-functional stakeholders to guide and co-define development tasks, supporting and sharing knowledge with ServiceNow colleagues

Key Requirements:

  1. Expertise in configuring HR Service Catalog, case workflows, knowledge base, and Employee Center Portal, as well as knowledge of JavaScript, XML, and structural programming concepts
  2. Familiarity with UI, SQL, Glide API, Client Scripts for HRSD customization, HTML, CSS, role-based access control (RBAC), data masking, and GDPR compliance for HR records
  3. Able to work in a fast-paced, global environment, leveraging HRSD best practices and operating the ServiceNow platform as a shared service on behalf of the organization
  4. Team player with a customer and results-oriented mindset, able to analyze, improve, and standardize HR workflows using ServiceNow HRSD
  5. Fluent in both written and oral English


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