IT ServiceNow Development Manager

2 dni temu


Warszawa, Mazovia, Polska JTI Pełny etat

We are seeking a skilled ServiceNow Solutions Expert to join our team at JTI As a key member of our IT department, you will be responsible for designing, implementing, and maintaining ServiceNow applications within the GBS and Corporate Functions area.

Key Responsibilities:

  • Design and develop ServiceNow applications aligned with business requirements and JTI architecture standards.
  • Implement process improvements to enhance the overall efficiency and effectiveness of ServiceNow applications.
  • Collaborate with cross-functional teams to ensure seamless integration with existing systems.
  • Develop and maintain technical documentation, including user guides and knowledge base articles.
  • Participate in ongoing quality assurance and control processes to ensure high-quality solutions.
  • Stay up-to-date with the latest ServiceNow features and best practices to continually improve services.
  • Communicate effectively with stakeholders to gather requirements, provide status updates, and escalate issues when necessary.

Requirements:

  • University degree in Computer Science or related field.
  • Minimum 3 years of experience in ServiceNow implementation, administration, and customization.
  • Advanced knowledge of ServiceNow platform, including core modules and extensibility tools.
  • Experience with automation, scripting, and integration with third-party systems.
  • Excellent problem-solving skills and analytical thinking.
  • Effective communication and collaboration skills.
  • Certification in ServiceNow developer or administrator is preferred but not required.

Benefits:

  • Competitive compensation and bonuses.
  • Professional development opportunities and training.
  • Flexible work arrangements and remote work options.
  • Comprehensive benefits package, including medical, dental, and vision coverage.
  • Retirement savings plan and employee assistance program.
  • Paid time off and holidays.
  • On-site fitness center and gym membership reimbursement.


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