IT ServiceNow Development Manager
2 dni temu
We are seeking a skilled ServiceNow Solutions Expert to join our team at JTI As a key member of our IT department, you will be responsible for designing, implementing, and maintaining ServiceNow applications within the GBS and Corporate Functions area.
Key Responsibilities:
- Design and develop ServiceNow applications aligned with business requirements and JTI architecture standards.
- Implement process improvements to enhance the overall efficiency and effectiveness of ServiceNow applications.
- Collaborate with cross-functional teams to ensure seamless integration with existing systems.
- Develop and maintain technical documentation, including user guides and knowledge base articles.
- Participate in ongoing quality assurance and control processes to ensure high-quality solutions.
- Stay up-to-date with the latest ServiceNow features and best practices to continually improve services.
- Communicate effectively with stakeholders to gather requirements, provide status updates, and escalate issues when necessary.
Requirements:
- University degree in Computer Science or related field.
- Minimum 3 years of experience in ServiceNow implementation, administration, and customization.
- Advanced knowledge of ServiceNow platform, including core modules and extensibility tools.
- Experience with automation, scripting, and integration with third-party systems.
- Excellent problem-solving skills and analytical thinking.
- Effective communication and collaboration skills.
- Certification in ServiceNow developer or administrator is preferred but not required.
Benefits:
- Competitive compensation and bonuses.
- Professional development opportunities and training.
- Flexible work arrangements and remote work options.
- Comprehensive benefits package, including medical, dental, and vision coverage.
- Retirement savings plan and employee assistance program.
- Paid time off and holidays.
- On-site fitness center and gym membership reimbursement.
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