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Polish Remote Job Poland Customer Support

2 tygodni temu


Warszawa, Mazovia, Polska Genpact Pełny etat

About the Job

Inviting applications for the role of Customer Service – Senior Process Associate - Polish – Remote Poland at Genpact. As a key member of our Auto-finance Call Center, you will perform operational tasks within the customer portal and ensure logistic claims processes compliance with financial controls.

Responsibilities:

  1. Responsible for the operational tasks of Customer Service – Call Center.
  2. Deliver different Customer Service processes KPI's.
  3. Cooperate with local Customer Service organizations.
  4. Implement improvements to current processes.
  5. Involvement in projects related to Customer Service area.

Qualifications

We seek candidates with High School Degree / logistics can be an advantage, customer focus and experience in claims management. Ideal candidate should have bias for action and focus on results, team alignment, accountability and responsibility, growth mindset, good communication skills, problem solving and decision-making ability, and ability to work with various IT applications.

Benefits

Genpact offers attractive salary, stable job offers, multicultural and diverse environment with employees from over 30 countries, professional training and great career development opportunities, free access to our award-winning learning platform, benefits such as Insurance, Luxmed, Multisport Lunchpass Card, additional vacation days, biking policy.