Technical Support Specialist
1 miesiąc temu
We are seeking a skilled Technical Support Engineer to join our Customer Service & Support team. As a Technical Support Engineer, you will be responsible for owning, troubleshooting, and solving customer technical issues. This role requires strong problem-solving, collaboration, and research skills, as well as the ability to develop technical proficiency.
Key Responsibilities:
- Provide customer-facing support for technical issues
- Collaborate with cross-functional teams to resolve complex issues
- Develop and maintain technical documentation
- Stay up-to-date with industry trends and technologies
Requirements:
- Professional experience in technical support or a related field
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment
- Preferred: IT industry certifications, such as Microsoft Certifications
What We Offer:
- A dynamic and inclusive work environment
- Opportunities for career growth and development
- A competitive salary and benefits package
About Microsoft:
Microsoft is an equal opportunity employer committed to diversity and inclusion. We are proud to be a member of the LGBTQ+ business community and strive to create a workplace where everyone can thrive.
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