Technical Support Specialist

1 miesiąc temu


Warsaw, Polska myGwork Pełny etat
Customer Service & Support Team

We are seeking a skilled Technical Support Engineer to join our Customer Service & Support team. As a Technical Support Engineer, you will be responsible for owning, troubleshooting, and solving customer technical issues. This role requires strong problem-solving, collaboration, and research skills, as well as the ability to develop technical proficiency.

Key Responsibilities:

  • Provide customer-facing support for technical issues
  • Collaborate with cross-functional teams to resolve complex issues
  • Develop and maintain technical documentation
  • Stay up-to-date with industry trends and technologies

Requirements:

  • Professional experience in technical support or a related field
  • Strong communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Preferred: IT industry certifications, such as Microsoft Certifications

What We Offer:

  • A dynamic and inclusive work environment
  • Opportunities for career growth and development
  • A competitive salary and benefits package

About Microsoft:

Microsoft is an equal opportunity employer committed to diversity and inclusion. We are proud to be a member of the LGBTQ+ business community and strive to create a workplace where everyone can thrive.



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