IT Support Professional
22 godzin temu
Your responsibilities as a Support Engineer will include:
- Providing support to clients via email and phone regarding technical issues;
- Logging remotely to client's computer and helping them solve software issues;
- Documenting issues dealt with on a daily basis into the ticketing system;
- Troubleshooting hardware, software, and network-related issues;
- Escalating problems to the next level of support when necessary;
- Communicating complex technical issues to customers in a non-technical manner;
We are looking for a highly motivated and detail-oriented individual who is eager to learn and grow with our organization. If you have a strong background in technical support and excellent communication skills, we encourage you to apply for this exciting opportunity.
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