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IT Support Professional

2 tygodni temu


Opole, Opole Voivodeship, Polska Stefanini EMEA Pełny etat
Responsibilities:

Your responsibilities as a Support Engineer will include:

  • Providing support to clients via email and phone regarding technical issues;
  • Logging remotely to client's computer and helping them solve software issues;
  • Documenting issues dealt with on a daily basis into the ticketing system;
  • Troubleshooting hardware, software, and network-related issues;
  • Escalating problems to the next level of support when necessary;
  • Communicating complex technical issues to customers in a non-technical manner;

We are looking for a highly motivated and detail-oriented individual who is eager to learn and grow with our organization. If you have a strong background in technical support and excellent communication skills, we encourage you to apply for this exciting opportunity.