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Customer Support Specialist with German

2 tygodni temu


Wrocław, Województwo dolnośląskie, Polska TN Poland Pełny etat
Job Description

We are seeking a highly skilled and customer-focused Customer Support Specialist with German to join our team. As a representative of our company, you will be the first point of contact for our customers, providing exceptional support and resolving their issues with ease and professionalism.

The ideal candidate will possess excellent problem-solving skills, strong communication and interpersonal skills, and flexibility and adaptability in a fast-paced environment. Prior experience working with Windows, Mac, or Linux operating systems is a plus, as well as relevant experience in a support help desk or customer support role.

Your Responsibilities

  • Provide exceptional customer support via phone, email, and chat
  • Troubleshoot and resolve technical issues efficiently
  • Work collaboratively with back-office teams to handle escalations
  • Learn and master new technologies and platforms

What We Offer

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • Flexible working arrangements and remote work options
  • A comprehensive benefits package