Polish Language Support Specialist

6 dni temu


Kraków, Lesser Poland Teleperformance Greece Pełny etat
Fintech Customer Support Role

We are looking for a skilled Fintech Customer Support Specialist to join our team. As a key member of our customer support team, you will provide daily support and consult clients on best practices about their business.

About the Company

Our company fosters diversity and offers equal opportunities to all, regardless of gender, ethnicity, religion, culture or age. For these reasons, we invite you to join our big family of more than 12,000 people from 110+ nationalities.

Key Responsibilities
  • Be the primary point of contact for customer and client requests
  • Utilize phone calls, e-mails and chats in order to provide a seamless customer experience
  • Provide daily support and consult clients on best practices about their business
  • Respond to customer inquiries about our client's new and existing services and solutions, as well as complaints - always in a professional manner
Requirements
  • Fluency in Polish
  • Very good use of English - both in written and spoken language
  • Work experience in a customer support role is a plus
  • An interest in digital banking and payment solutions is desired
Benefits
  • Competitive monthly salary + 2 extra salaries per year
  • Health care benefits and numerous other discounts
  • Full training by certified instructors


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