Polish Speaking Technical Support Specialist

2 dni temu


Kraków, Lesser Poland Cognizant Pełny etat

Cognizant is a global leader in digital transformation and a trusted partner to the world's most innovative companies.

We are seeking a highly skilled Polish Speaking Technical Support Specialist to join our team in Krakow, Poland.

As a Polish Speaking Technical Support Specialist, you will be responsible for providing technical support to clients in their native language. You will work closely with internal teams and clients to resolve technical issues and ensure that clients receive high-quality service.

The ideal candidate will have strong communication skills, both written and verbal, and be able to troubleshoot complex technical issues. They will also have experience working in a B2B environment and be familiar with customer service software applications.

Key Responsibilities:

  • Provide technical support to clients in their native language
  • Communicate with advertisers and internal sales and services teams via phone, email, and chat as needed
  • Perform and verify the implementation of web-based products with customers
  • Give guidance, support, and train customers on how to use the products
  • Deliver high-quality service to your customers, exceeding client expectations and quality scoring measures

Requirements:

  • Fluent level of Polish and English language (C1)
  • Technologically capable of quickly learning customer service software applications and processing customer implementations that do not necessarily follow a standard template/process
  • Troubleshooting skills
  • Experience working in a B2B environment
  • Strong communication, customer service, relationship management, and support skills


  • Kraków, Lesser Poland Randstad Pełny etat

    We're seeking an experienced Hungarian Speaking Support Specialist to provide top-notch customer support to our clients. As a key member of our team, you will be responsible for resolving customer inquiries and issues in a prompt and professional manner.About the Role:Using digital tools and various databases to access customer information and resolve...


  • Kraków, Lesser Poland TN Poland Pełny etat

    We are seeking a talented Danish and English Speaking Customer Support Specialist to join our team in Warsaw. As a key member of our customer support team, you will provide exceptional support to clients, addressing their inquiries and resolving any issues they may have.About the Role:This is an exciting opportunity to work with a leading recruitment agency...


  • Kraków, Lesser Poland TN Poland Pełny etat

    We are seeking a highly skilled Technical Support Specialist to join our team at TN Poland. In this role, you will be responsible for providing timely and effective technical support to customers via online chat, email, and phone.As a Technical Support Specialist, you will work closely with cross-functional teams to document problem definitions,...


  • Kraków, Lesser Poland TN Poland Pełny etat

    We are looking for a talented and experienced Technical Support Specialist to join our team at TN Poland. As a Technical Support Specialist, you will provide technical assistance and support to our clients and internal teams, ensuring the smooth operation of our systems and infrastructure.About the Role:As a Technical Support Specialist, you will be...


  • Kraków, Lesser Poland L.M. GROUP POLAND SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ Pełny etat

    We are a dynamic business services company seeking a highly skilled Technical Support Specialist to join our team.Job Description:As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients in their native language. You will work closely with our internal teams to resolve complex...


  • Kraków, Lesser Poland TN Poland Pełny etat

    Job Title: Technical Support SpecialistAbout the RoleWe are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will play a crucial role in providing exceptional customer service and technical support to our clients.Key ResponsibilitiesSolve client software installation and licensing issues using...


  • Kraków, Lesser Poland Gcore group Pełny etat

    Gcore Group is a leading international cloud and edge service provider, dedicated to delivering high-performance web infrastructure solutions. We are seeking an experienced Technical Support Specialist to join our team.Key Responsibilities:Provide second-line support to customers and internal users via chat, email, and phone calls in English.Offer...


  • Kraków, Lesser Poland TN Poland Pełny etat

    We are looking for a dedicated individual to join our team as a Technical Support Specialist. As a key member of our IT department, you will be responsible for providing first-level support in applications across various business areas such as HR, Procurement, Infrastructure, Finance, and Authorizations.Key Responsibilities:Supporting internal users in IT...


  • Kraków, Lesser Poland ENGINEERINGUK Pełny etat

    Technical Support Specialist French LanguageBecoming a Technical Support Specialist with French at ENGINEERINGUK:OverviewWe are seeking a Technical Support Specialist with French to join our team. As a key member of our customer support team, you will be responsible for providing technical assistance to our clients. This is an excellent opportunity to...


  • Kraków, Lesser Poland TN Poland Pełny etat

    Are you an Italian-speaking professional looking for a new challenge?Job Description:Support clients' employees with HR-related inquiries.Help them navigate our online HR systems.Investigate and resolve complex issues.We're looking for an experienced Customer Service Representative who can provide top-notch support to our clients' employees.You'll be part of...


  • Kraków, Lesser Poland TE Connectivity Corporation Pełny etat

    Job OverviewAs a Senior Technical Service Specialist at TE Connectivity, you will play a crucial role in providing comprehensive technical support to our customers across Europe. Your primary focus will be on managing cross-functional product management, tender teams, and project teams to ensure seamless sales solutions for our customers.The ideal candidate...


  • Kraków, Lesser Poland Trimble Pełny etat

    Company OverviewWe are a company that thrives on transformation and change. Our teams work in sync to rethink, reinvent, and rework ideas to achieve our goals. We value self-study and continuous learning, which enables us to stay ahead in the industry.Job DescriptionThe Technical Support Specialist is responsible for providing immediate solutions or deeper...


  • Kraków, Lesser Poland TN Poland Pełny etat

    We are seeking a talented Technical Support Specialist to join our team at IG Group. As a key member of our Service Desk, you will be the first point of contact between end-users and IT, responsible for recording incidents and service requests.The ideal candidate will possess excellent customer service skills, technical troubleshooting abilities, and a...


  • Kraków, Lesser Poland Genpact Pełny etat

    Are you looking for a challenging role as a German Speaking AP Operations Specialist? Genpact, a global professional services and solutions firm, is inviting applications for a Senior Accounts Payable Operations Specialist position in Krakow.The successful candidate will join our dynamic team and contribute to providing professional services to client...


  • Kraków, Lesser Poland Forward Thinking Systems Polska sp. z o.o. Pełny etat

    Job Summary: The Technical Support Specialist performs technical service-related operations. This position works directly with our clients and the technical support team on issues, escalations, testing our hardware/software products, updating internal systems to reflect customer information. Essential Functions: Technical Support: Works directly with...


  • Kraków, Lesser Poland Selvita Pełny etat

    Company OverviewSelvita is a global integrated service provider, offering comprehensive solutions for drug discovery and development.With laboratories in Europe and offices in the US, UK, and other locations, Selvita is one of the largest preclinical contract research organizations in Europe.Job DescriptionWe are looking for an IT Business Application...


  • Kraków, Lesser Poland Forward Thinking Systems Polska Sp. z o.o. Pełny etat

    Forward Thinking Systems (FTS) is an innovative leader and worldwide provider of fleet management and tracking solutions that help make daily fleet operations safer and more efficient. FTS provides solutions to customers who need to track vehicle activity, driver performance, maintenance and more, while reducing their overall cost-per-mile.Technical Support...


  • Kraków, Lesser Poland TTEC Pełny etat

    We are looking for a talented Customer Experience Expert to join our team. As a Technical Support Specialist, you will be the face of our company, providing exceptional service to customers and resolving their technical issues with ease.In this role, you will work closely with our internal teams to ensure that our customers receive the best possible...


  • Kraków, Lesser Poland TN Poland Pełny etat

    About the RoleWe seek a highly organized and communicative individual to manage day-to-day interactions with SME merchants, ensuring a positive customer experience.Key ResponsibilitiesManage email, chat, and phone inquiries from SME merchants regarding acquiring or technical products.Collaborate with internal teams to resolve merchant...


  • Kraków, Lesser Poland TN Poland Pełny etat

    Job SummaryWe are looking for a skilled and dedicated Customer Support Agent to join our team at LeasingTeam Professional. The ideal candidate will have excellent communication skills, fluency in Slovenian, and experience in providing customer support.Key ResponsibilitiesAnswer incoming phone calls and emails from Slovenian-speaking clients.Provide technical...