Polish and Lithuanian Language Specialist

5 dni temu


Kraków, Lesser Poland TN Poland Pełny etat

TN Poland is a leading global business services provider offering a vibrant work environment that emphasizes professional growth and collaboration.

Job Description:

We are looking for enthusiastic and communicative individuals to join our team in Kraków. This company is renowned for its dedication to customer satisfaction and innovation, offering a dynamic work environment that prioritizes employee development and teamwork.

Key Responsibilities:
  1. Efficiently handle and respond to business inquiries and incoming calls.
  2. Address customer questions related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, and terms and conditions using available resources.
  3. Update our database regularly to ensure data accuracy.
  4. Support the deployment and adoption of new IT solutions within the team.
  5. Develop and propose innovative ideas aimed at enhancing customer satisfaction and experience.
  6. Collaborate with and support team members to help them build their skills and capabilities.
  7. Participate in cross-departmental projects, contributing beyond the scope of regular duties.
Requirements:
  1. Fluency in Polish, Lithuanian, and English at a C1 level - mandatory.
  2. Excellent communication and teamwork skills.
  3. A willingness to take on new challenges and opportunities.
  4. Strong problem-solving abilities and attention to detail.


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