Aktualne oferty pracy związane z Customer Service Representative with Multilingual Expertise - Kraków, Lesser Poland - TN Poland
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Customer Service Representative with Multilingual Expertise
1 tydzień temu
For TN Poland, a leading provider of business services, we are seeking highly skilled and communicative professionals to join our team in Kraków.
About the RoleThis position involves handling customer inquiries and providing support through various communication channels.
We are looking for individuals who possess excellent language skills in Polish, Lithuanian, and English, and have a strong ability to work collaboratively as part of a team.
Responsibilities:- Process customer requests and ensure data accuracy by updating our database regularly.
- Address customer questions related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, and terms and conditions using available resources.
- Handle and respond to business inquiries and incoming calls efficiently.
- Collaborate with and support team members to help them build their skills and capabilities.
- Engage in cross-departmental projects, contributing beyond the scope of regular duties.
- Proficiency in Polish, Lithuanian, and English at a fluent level (C1) - mandatory.
- Enthusiastic and communicative approach.
- Willingness to embrace new challenges and opportunities.
- Strong teamwork skills with a focus on internal and external customers.
