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Payment Systems Expert

1 tydzień temu

Kraków, Lesser Poland IG Europe GmbH Pełny etat

As a Payment Systems Expert at IG Europe GmbH, you will play a key role in delivering world-class support to our global client base.

The ideal candidate will have fluency in Spanish and English at a business level, with excellent interpersonal and communication skills.

You will be responsible for monitoring and proactively managing client payment systems, resolving trade disputes and queries, and verifying client documentation to ensure compliance with internal AML policies.

This is an exciting opportunity to join a dynamic team and contribute to the success of our clients.

  • Provide front-line payment support to clients across phone, email, and web chat
  • Monitor and manage client payment systems, deposits, and withdrawals
  • Resolve trade disputes and queries
  • Verify client documentation to ensure AML policy compliance